Newsletter
the call you hope you never make.
About once a month I write up how a real situation got handled: a board complaint, an upset patient, a refund demand that got out of hand. What worked, what made it worse, and what I would do differently. No sales pitches, and you can unsubscribe in one click.
what you can expect
About once a month
Not a drip sequence and not automated. If there is nothing worth saying, I do not send anything.
Written by Shiela
Not a marketing team. Twenty years of handling the situations a practice cannot afford to get wrong.
No patient details, ever
Every situation is written up with identifying detail removed. Nothing that could identify a practice or a patient goes in an email.
If something is happening right now, do not wait for an email. Call (480) 447-5990.